Terms & Conditions

1. Acceptance of Terms

By registering for, accessing, or using any product or service offered by Advance ("the Platform"), operated by Advance Hoopoe (Pty) Ltd ("we", "us", or "our"), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and all applicable laws and regulations.

If you are accepting these terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these terms. If you do not agree with any part of these terms, you must not use the Platform.

2. Description of Services

Advance is a cloud-based business enablement platform comprising a suite of digital tools including, but not limited to:

• Commerce , B2C and B2B product catalogue and inventory management.
• Warranty Management , end-to-end product warranty registration and tracking.
• DASH (Digital Asset Storage Hub) , secure cloud storage, auto-tagging, and media formatting.

We reserve the right to modify, suspend, or discontinue any part of the Platform at any time with reasonable notice.

3. User Accounts

To access the Platform you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information.
• Keep your login credentials confidential and not share them with third parties.
• Notify us immediately of any unauthorised use of your account.

You are responsible for all activity that occurs under your account. We will not be liable for any loss or damage arising from your failure to maintain the security of your credentials.

4. Acceptable Use

You agree not to use the Platform to:

• Violate any applicable local, national, or international law or regulation.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Interfere with or disrupt the integrity or performance of the Platform.
• Attempt to gain unauthorised access to any part of the Platform or its related systems.
• Upload or transmit viruses or any other malicious code.
• Harvest or collect any personally identifiable information from the Platform without consent.

We reserve the right to suspend or terminate access for any user found in breach of these provisions.

5. Intellectual Property

All content, trademarks, logos, software, and other materials available on the Platform are the intellectual property of Advance Hoopoe (Pty) Ltd or its licensors. Nothing in these Terms grants you any right to use our intellectual property without our prior written consent.

You retain ownership of any data or content you upload to the Platform. By uploading content, you grant us a limited, non-exclusive licence to process and store that content solely to provide the services.

6. Payment & Billing

Access to the Platform is subject to a subscription fee as detailed on our Pricing page. By subscribing, you authorise us to charge your selected payment method on a recurring basis at the then-current rate.

• All fees are quoted in South African Rand (ZAR) unless otherwise stated.
• Subscriptions renew automatically unless cancelled before the renewal date.
• We do not offer refunds for partial billing periods unless required by law.
• We reserve the right to change pricing with 30 days' written notice.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Advance Hoopoe (Pty) Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Platform.

Our total liability to you for any claims arising under or in connection with these Terms shall not exceed the total fees paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.

8. Termination

Either party may terminate the agreement with a notice period of 1 (one) month. You may cancel your subscription through your account settings. We may terminate or suspend your access immediately and without notice if you breach these Terms.

Upon termination, your right to use the Platform ceases immediately. We will retain your data for a period of 30 days post-termination, after which it may be permanently deleted.

9. Changes to Terms

We may revise these Terms at any time. When we make material changes, we will notify you by email or through a prominent notice on the Platform at least 14 days before the changes take effect. Your continued use of the Platform after that date constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

11. Contact

If you have any questions about these Terms, please contact us:

• Email: info@getadvance.co.za
• Postal: P.O Box 901, Westville, 3630